Empathy Map

template 80 favorites

Empathy Map

Profile your customer segments and better understand their world

and add this template to your favorites and profile.

License information

Adapted from XPLANE

This template is licensed under the Creative Commons Attribution-Share Alike 4.0 Unported License.
To view a copy of this license, visit https://creativecommons.org/licenses/by-sa/4.0/
or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

Report abuse

About

The empathy map is a tool developed by visual thinking company XPLANE. It can be used to profile your customer segments and better understand their world, pains and gains. Works great with personas & value proposition design.



There is no tutorial for this template yet.


Works well with

improved template smart tutorial

Business Model Canvas Redesigned

Your Business Model on one page

template

Persona Template

Better understand your customers.

popular template smart tutorial

Value Proposition Design Template

Create great value propositions from a customers perspective.

card deck

Personas

Visualize your customers, create better products.

Languages

There are no languages other than this one attached to this template. Contact us if you want to help us to translate this into your language.

Contact us

template

Empathy Map

Profile your customer segments and better understand their world

Reviews

Help us improve the impact and usability of this tool! What do you think of this template? Have you used it? Why? How? What worked well? What would you change? Join the discussion!

- We Design Thinking

or in to add feedback.